In case of cancellation of TOUR/TRAVEL SERVICES due to any avoidable/unavoidable reasons we must be informed in writing. Cancellation charges would be effective from the date we receive letter in writing and cancellation charges given below.
IF PACKAGE CANCEL WITHIN :
30 -25 Days Prior To Departure 25% of Tour/Service Cost
24 -20 Days Prior To Departure 50% of Tour/Service Cost
19 -15 Days Prior To departure 75% of Tour/Service Cost
14- 0 Days prior To Departure 100% of Tour/Service Cost
No Show : 100% retention
No Refund Will Be Made For Any Partly Unused Services- Accommodation, Missed Meal, Transportation, Sightseeing In Case Any Of These Services Are Not Availed By The Customer On His / Her Tour.
The Company Will Not Be Liable To Any Passenger For Refund, Compensation or Claim For Shortening Of Tour in Relation To Tour Shown In Itinerary OR Any Cancellation, Route Change OR Postponement OR Delay Of Any Airlines/Trains/Bus Due To Any Reason Whatsoever Including Fog OR Bad Weather And The Tickets/Package Are Issued Subject To The Conditions Herein.
PLEASE NOTE :
Irrespective of above mentioned cancellations slabs - incase of cancellation of tour / travel services after the booking is made with us - a minimum 10% service charges would be applicable.
Please note that if booking for following period is/are cancelled, due to whatsoever reason, no refund would be made for said cancellation. High Peak Season bookings (from 05th Dec to 15th Jan), Festival Period Bookings (Festivals like -Diwali, Duseera, Holi, Pushkar fair etc), Long Weekends Bookings.
In case you cancel the trip after commencement no refund will be issued. we do not bear any responsibility to refund.
In regard to refund of unused or unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 - 4 weeks due to banking procedures. If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount.